Telecare is the name given to a range of technological interventions that can support people who are impaired in some fashion or who have a disability.
Telecare is a range of technology services which can be used to support people and enable them to be independent in their own homes.
Telecare uses sensors to alert a carer or a response centre when a difficulty has arisen.
Telecare supports carers by allowing them to free up time to do other things whilst being reassured that the person they care for is safe.
Telecare also provides personal reassurance that if a problem arises there is someone to talk to at anytime of the day or night.
Standalone telecare equipment is ideal for people who have a live-in carer. Standalone telecare equipment produces noises to alert the carer of that attention is required or softer tones or voice messages to remind the client of something important. It is not connected to a call centre and so there are no call centre monitoring charges for this equipment. The equipment is provided free on a loan basis.
The range of standalone equipment includes:
A voice alert with sensor mats: This produces a noise or voice message to alert the user or the carer in the same room.
Bedside movement sensor: This produces a sound to alert the carer that a person is getting out of bed or approaches an area of danger.
A movement sensor voice alert:
This produces a noise or voice message to alert the user or the carer in another room
Lifeline telecare uses the traditional Lifeline pendent alarm system. In the event of a difficulty, the telecare wireless device sends signals to the Lifeline box which alerts the response centre.
Lifeline telecare sends a signal from the activated device to the lifeline dispersed alarm box which then automatically dials a response centre. The response centre can tell what device has been activated and by whom and the response centre can then act in accordance with the Telecare Services Association (TSA) to provide an appropriate after alert service. This could include calling the person or organising a visit depending on the need of the person who produced the alert.
The main lifeline telecare equipment include:
Pendant alarms: This sends and alert o the response centre is the person is in difficulties.
Fall detectors: This automatically alerts the response centre if a fall occurs.
Flood detectors: This automatically alerts the response centre if a flood occurs.
Smoke detectors: This automatically alerts the response centre if there is smoke from a fire.
Heat sensors: This automatically alerts the response centre if there is heat from a fire. 
Pull cords: This alerts the response centre if a person is in distress.
Bed exit (bed occupancy) sensors (with or without light): This automatically alerts the response centre if a person does not get back to be in a certain time.
Wandering sensors: This automatically alerts the response centre if a person leaves the house at night.
Examples of usage:
Ruth is recovering from a stroke and sometimes finds is difficult to get up from the toilet.
A Telecare pull cord has been placed next to the toilet so if she found she was stuck again she could summon assistance.
Sarah has learning disabilities and regularly opens the front door to strangers.
A Telecare voice alert connected to a sensor by the door produces a voice message from her mother instructing Sarah to keep the front door closed whilst alerting the her mother that she is near the front door.
Danny’s family are concerned that he might not be safe at home as he wanders at night.
A Telecare bed exit monitor was placed under Danny’s mattress that sent an alert to the response centre if Danny got up in the night and did not come back to bed in a preset time.
The family can now relax knowing Danny will not be able to get into danger at night.
John had a severe fall which required hospitalisation.
When he returned home he had his activities assessed by an occupational therapist in his house and was given a Telecare fall detector as well as a pull cord in his downstairs toilet. He now feels happier knowing that he can summon help if he gets into difficulties or has another fall.
This information is similar to that in the Barnet Council Telecare Leaflet
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